Freo's View

NATIONAL BROADBAND FREMANTLE DISASTER

Posted in city of fremantle, internet, Uncategorized by freoview on July 24, 2017

 

My neighbours in Beaconsfield are extremely upset about Telstra and the National Broadband connection. They have been without a landline and internet for three weeks, and nothing Telstra has tried has made their situation any better.

That sounds pretty incompetent to me, but I am not surprises as I once was with Telstra’s Bigpond and that was a true shambles.

Leanne told me “We have been without phone and internet for 3 weeks now! We were encouraged to change to NBN and it has been a total disaster. Telstra clearly have no control and the NBN is a total circus, they have not responded promptly and we have been tearing our hair out, spending hours on the phone to Telstra, testing the line, bring new modems, it seems that no one has any clue.”

She said they had a perfectly fine internet and phone service beforehand, and once the switch has been flipped for NBN, they were told it is impossible to go back.

Leanne said: “I would advise anyone I speak to NOT to flip that switch, NBN clearly has not got it’s act together, I have no confidence the fault will be fixed tomorrow, based on the run around I have received and everyone could avoid this stress if they stay with their current service.”

 

Roel Loopers

FREO’S VIEW IS BACK ON LINE!

Posted in fremantle, internet by freoview on January 19, 2016

It has been a very frustrating and unacceptable few days with my Apple computer more or less becoming useless on Saturday after I downloaded the free Mac upgrade to El Capitan. Suddenly I could no longer use wireless broadband, Photoshop etc. so I had to get computer experts Bentech in Wray Avenue to solve the huge problem for me.

Two working days and $ 400.00 later I now have a new system but in the process I lost Photoshop and Microsoft Word, so I will have to spend more money on programs that Mac’s free upgrade killed.

I also lost all my bookmarks and probably email addresses and it took Iinet two hours to reconnect my wireless broadband.

I am mad as hell so am going to have a few glasses of wine now and reconnect tomorrow when I have lost my rage.

Thank you to those who emailed, called, texted to find out if I am still alive. The City of Fremantle partied too early in the belief this pest had gone away. ;>)

 

Roel Loopers

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