Freo's View


Posted in cruiseship, fremantle, tourism by freoview on March 20, 2016

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Two giants of the ocean are in Fremantle Port today with the 2260 passengers Costa Luminosa joining the  261 metre-long Sun Princess this morning. It is a very impressive sight so go have a look at it!

I am surprised there is no shuttle bus offered to the train station for the cruise ship passengers. When they arrive in Fremantle both sides of the railway line resemble the migration of the crabs on Christmas Island, with the mainly older passengers pulling their suitcases behind them toward the station.

Someone with a small bus with trailer could charge just $ 2 per passenger and make a nice bit of extra cash on the days the cruisers come to Freo. Any takers?

Roel Loopers

13 Responses

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  1. greyingnomad said, on March 23, 2016 at 3:47 pm

    Perhaps Mr Griffiths should make a concerted effort to get Tourism WA on board. After all if the state wins we all win.


  2. freoview said, on March 21, 2016 at 12:39 pm

    But most of them hop on the train and come to Freo although they have a hotel room booked in Perth.
    It is great that we are getting more hotel accommodation in Fremantle because many visitors tell me they prefer staying here rather than in Perth.



  3. Tom Griffiths said, on March 21, 2016 at 12:33 pm

    “My concern is those who disembark … might need to hop on the train to hotels in Perth”

    Passengers who have booked hotels outside of Fremantle will need to make their own way there. The City can’t justify spending ratepayers money to pay for visitors to leave our fine city! There’s more than enough to enjoy in Fremantle and plenty of very good quality hotels.


  4. freoview said, on March 21, 2016 at 12:31 pm

    There is a sign just below the foot bridge from Vic Quay to Beach Street but a lot of people are not observant and miss it. There should be one on the Beach St side near Captain Munchies as well, because that’s where they get lost.



  5. freoview said, on March 21, 2016 at 12:29 pm

    Yes the Fremantle Tram shuttle was running this morning when I walked past Kings Square.
    My concern is those who disembark and who don’t want to go sight seeing, but might need to hop on the train to hotels in Perth.

    From what I hear when on tourguide duty at the Roundhouse is that quite a few people stay for up to a week after disembarking.



  6. Ed said, on March 21, 2016 at 12:23 pm

    It’s always more difficult at night, but most people wouldn’t even think to look where the ocean is to find west! I presume most of the lost tourists followed the off-shift mariners towards the Flying Angel and Seafarers Club, at which point their paths deviated.

    I think a large sign just in the general direction of Freo, as people disembark and cross the railway bridge would help. Maybe in a few different languages, Spanish, Chinese, German, French, etc…


  7. Tom Griffiths said, on March 21, 2016 at 12:06 pm

    The City continues to service all transit cruise ships. Transit ships are on a cruise that is stopping at Fremantle as part of its overall international journey. Transit passengers disembark and embark daily while the transit ship is in Port. Typically, their cruise ship ticket will include all meals on board the ship so encouraging them to spend money in Fremantle is difficult.

    The Costa Luminosa is currently in Fremantle Port and the City is providing visitor servicing including the free shuttle to the Visitor Centre and visitor guides at the Passenger Terminal. We do this for all major transit ships. Surveys of cruise ship passengers by Tourism WA have shown an extremely high level of satisfaction with the overall visitor servicing provided by the City.

    The Sun Princess is a turnaround cruise ship. For turnarounds, passengers are typically WA folks that leave from Fremantle to go on a lengthy cruise. Typically they’ll change over large numbers of passengers when at Port. As the passengers are locals with their own means of transport and local knowledge, the City doesn’t provide visitor servicing to these cruise ships.

    All up there are expected to be more than fifty cruise ships this year for Fremantle, so this is quite a substantial service that the City provides without funding support from other organisations.


  8. freoview said, on March 21, 2016 at 11:49 am

    New signs will be installed in June, Ed. It amazes me constantly how many people can’t read maps and walk in the wrong direction. I am one of those lucky ones who never had a problem with finding my way wherever I am as I know east from west and left from right.



  9. Ed said, on March 21, 2016 at 11:33 am

    Hi Roel,

    I walked back from Fremantle last night about 7:30 to North Freo, along Queen Vic St. and I saw scores of bemused looking tourists, some walking towards North Freo with incorrectly orientated maps! I helped a few lost souls and pointed them in the direction of High St., but most of them wandered off into the night, probably wondering what was so fantastic about a few cleared building lots and car showrooms.

    The quicker these way-finding signs get up and direct people to the city centre the better!



  10. freoview said, on March 21, 2016 at 9:09 am

    I believe the Freo Tram shuttle service to the train station is still running. although I have not witnessed it lately, but I am not hanging out at Kings Square every time a cruise ship arrives.
    Hundreds of passengers with heavy luggage walk to the station and if it rains that is not a very pleasant gooye from Freo.



  11. Andrew Eastick said, on March 20, 2016 at 8:20 pm

    Hi Roel

    Not sure why this doesn’t appear to be happening any more. When I was Manager of Economic Development and Marketing we did provide a shuttle service from the cruise ship terminal to the Visitor Information Centre in Kings Square for all but the small ships and the Fremantle turn around ships, ie where the vast majority of passengers were disembarking or boarding in Fremantle, further ie did not sailing in at the beginning of the day and sailing on that evening. This was in addition to the Fremantle Visitor Centre volunteers staffing a information stand in the Terminal and also providing marshalling of passengers onto the shuttle service as they came out of the Terminal and also when they arrived at Kings Square.

    I did cut out a previous arrangement where the service also did drop-offs and pick-ups from the Railway Station on the basis that it slowed the whole service down (dramatically) and also encouraged passengers to bypass Fremantle and go into Perth. Given that the City of Fremantle was paying for the service (which was still subsidised after we introduced a $2 fee) it seemed reasonable that the service should encourage passengers to see Fremantle first even if they subsequently went into Perth.


  12. freoview said, on March 20, 2016 at 7:29 pm

    The City sometimes offers a shuttle bus with Fremantle Tram from the passenger terminal to Kings Square, but if passengers have disembarked and want to go to the train station there is no service for them I know off. That can be improved.



  13. Ralph Treasure said, on March 20, 2016 at 4:24 pm

    Good point Roel. Perhaps the Fremantle Chamber of Commerce should get it’s act together and organise something. After all if a good impression is made the word goes around the world in no time. If a bad impression is made the word goes around at warp speed.
    Probably something Freo Ports, Chamber of Commerce and the council could do really well with the business sector gaining from it.
    Just about every port we’ve ever stopped at has business displays and stalls, shuttle busses and taxis readily available for the ships passengers.


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